Welcome to QuickCart. Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website https://quickcart.net.by/ (the “Site”). By accessing or using the Site, you consent to the practices described in this policy. If you do not agree with this policy, please do not access or use the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The collection of personal information depends on how you engage with the Site (for example, registering an account, placing an order, subscribing to our newsletter).
1.1 Personal Information You Provide
When you create an account, place an order, subscribe to newsletters, fill out a form, or otherwise contact us, we may collect certain personal data, including but not limited to:
- Name (first name, last name)
- Email address
- Postal address
- Telephone number
- Payment information (credit card, debit card, other payment method) – note: payment information may be processed by third-party payment providers (see Section 4)
- Billing & shipping addresses
- Username and password (if you register an account)
- Other information you choose to provide (for example, comments, feedback, survey responses)
1.2 Automatically Collected Information
When you use the Site, we may automatically collect certain information about your device, browsing actions and patterns, including:
- IP address
- Browser type and version
- Time zone setting and location
- Operating system and platform
- Device identifiers
- Browsing behaviour such as pages you view, links you click, search terms you enter
- Referring site and exit pages
- Date/time stamps
- Cookies and similar technologies (see Section 8)
1.3 Information from Third Parties
We may receive information about you from third-party sources, for example:
- Payment processors
- Social networks (if you log in via social login)
- Marketing and analytic partners
- Publicly available databases
2. How We Use Your Information
We use information collected about you for a variety of purposes, including:
- To provide, operate, and maintain the Site
- To process and fulfil your orders (including to manage payments, shipping, returns, and customer service)
- To manage your account and enable shopping-related features
- To optimise and improve the Site (for example, analysing usage trends, monitoring performance)
- To provide you with updates, promotional offers, newsletters and other marketing communications (you may opt out anytime)
- To send you administrative messages (for example, order confirmations, shipping notifications, changes to terms)
- To protect against fraud, illegal activities or violation of our policies
- To comply with legal obligations and enforce our terms and conditions
3. Disclosure of Your Information
We may share your information as follows:
3.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors or agents who perform services on our behalf, such as payment processing, shipping, fulfilment, data analysis, email delivery, hosting services and customer service. These parties are permitted to use your information only as necessary to provide the services to us.
3.2 Legal Requirements & Protection
We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, to comply with a subpoena or court order). We also may disclose your information when we believe in good faith that disclosure is necessary to prevent harm, ensure our Terms of Service are observed, investigate fraud, or protect rights, property or safety of the Site, our users or others.
3.3 Business Transfers
If we undergo a merger, acquisition, reorganization, sale of assets or other change in business control, your personal data may be transferred as part of the transaction. We will notify you of any such change and of any choices you may have regarding your data.
4. Payment & Billing Information
When you buy products or services via the Site, you may supply payment card or other payment method details. We usually do not store full payment card information on our servers; payment processing is handled by secure third-party payment processors. You should review the terms of those processors to understand how they treat your information. We strive to ensure that appropriate security measures are in place.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent required to comply with our legal obligations (e.g., tax, accounting), resolve disputes, enforce our agreements and protect our business. After this period, we will either delete or anonymise your data, or securely store it if we must retain it beyond normal retention for legal reasons.
6. Your Rights
Depending on your region or local law, you may have certain rights regarding your personal information. These may include:
- The right to access your personal data we hold
- The right to correct or update your personal data
- The right to erasure (“right to be forgotten”) if applicable
- The right to restrict or object to our processing of your personal data
- The right to data portability, where applicable
- The right to withdraw consent at any time (if processing is based on consent)
- The right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us (see Section 10). We may ask you to authenticate your identity before fulfilling such requests.
7. International Transfers
Our operations may involve the transfer, storage and processing of data in and between countries. When we transfer your personal data internationally (for example, from your country to our servers or to third-party service providers in other jurisdictions), we ensure such transfer is done in compliance with applicable data protection laws. By using the Site and providing your information, you consent to such transfers.
8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your usage of the Site. Cookies help you have a smoother experience on the Site (e.g., keeping you logged in, remembering items in your cart) as well as help us customise and improve our offerings.
8.1 Types of Cookies
- Essential cookies: required for the basic operation of the Site.
- Performance and analytics cookies: help us monitor Site performance and usage patterns.
- Functional cookies: enable enhanced features (for example, personalised content, remembering your preferences).
- Marketing and advertising cookies: used to deliver relevant ads and measure ad campaign effectiveness.
8.2 Your Cookie Choices
You may adjust your browser settings to block or alert you about cookies. However, doing so may limit your ability to use certain features of the Site. You can also opt-out of many tracking technologies via third-party resources or by following links in our promotional emails.
9. Children’s Privacy
The Site is not intended for children under the age of 13 (or higher age as required by local law). We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and you believe that a child under the age of 13 has provided us with personal data, please contact us (see Section 10). We will delete such information from our records.
10. Contact Information
If you have questions or comments about this Privacy Policy, or wish to exercise any of your rights, you can contact us at:
Email: [Insert Contact Email]
Address: [Insert Company Address]
Phone: [Insert Phone Number]
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in our sole discretion. When we do, we will revise the Effective Date at the top and post the updated policy on the Site. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Third-Party Links & Services
The Site may contain links to other websites, services or platforms operated by third parties. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any such sites before providing your personal information.
13. Security
We implement reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration and misuse. However, no internet or transmission mechanism is completely secure, so we cannot guarantee absolute security.
14. Legal Basis for Processing (if applicable under GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data will depend on the specific context. Typically, we rely on one or more of the following:
- Your consent;
- Performance of a contract (for example, processing your order);
- Compliance with a legal obligation;
- Our legitimate interests (provided those interests do not override your rights and freedoms).
15. Retention of Marketing Data
If you subscribe to our newsletter or marketing communications, we will retain your email address and related preferences until you unsubscribe. If you unsubscribe or we otherwise determine you no longer want to receive such communications, we will remove you from the list in a timely manner.
Thank you for trusting QuickCart with your personal data. We value your privacy and are committed to protecting the information you entrust to us.